URC, a global manufacturer of smart residential and commercial automation solutions, has announced Phase 2 of its Virtual Assistant, now featuring enhanced voice interaction capabilities.

Building on the successful beta launch in December and recent updates, this latest phase represents a significant leap in usability and convenience, enabling URC Certified Dealers to interact with the Virtual Assistant simply by speaking the company points out.

The N.Y.-based smart home company states its Virtual Assistant, available 24/7 through URC’s dealer portal and website, leverages AI to support URC’s Total Control and Complete Control product lines. By adding voice interaction, the company continues, URC provides an intuitive, hands-free way for dealers to access technical information, user guides, partner manuals, videos, and more.

“Voice interaction adds a new dimension of accessibility for our dealers,” says Chang K. Park, Founder and CEO, URC. “This enhancement continues our commitment to delivering innovative tools that support dealers in providing exceptional smart living experiences while improving their operational efficiency.”

URC Phase 2 Virtual Assistant Leverages Advanced AI Technologies

The integration of voice technology follows the release of an AI-powered Virtual Assistant earlier this year, designed to streamline dealer support notes URC. This feature offers dealers immediate solutions to technical questions, pulling from a constantly updated repository of information. Voice support means dealers can now multitask more effectively, accessing information with a simple voice command rather than navigating screens manually.

Following early positive feedback from the URC Certified Dealer community, this launch is expected to augment URC’s commitment to customer experience (CX) and dealer support innovation. The Virtual Assistant, backed by recent AI enhancements, provides more robust and accurate answers, setting a new standard for smart automation support.

“This addition of voice interaction is part of a larger vision for AI in our product ecosystem,” adds Ron Pence, marketing lead, URC. “Our mission is to continuously enhance dealer support tools to empower our partners to meet the needs of a rapidly evolving market.”

The Virtual Assistant offers several benefits that include:

Increased Accessibility: Dealers can now ask questions and receive answers while actively working on installations or troubleshooting on-site.

Faster Response Times: Immediate voice-activated responses save valuable time for dealers, eliminating the need to pause tasks to type inquiries.

Expanded Support: Voice commands allow for seamless, hands-free access to URC’s rich technical library, ensuring quick responses at any time.

For More Information:  www.urc-automation.com

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Snap One, as part of its commitment to provide custom integrators an outstanding one-stop shopping experience, has announced it is now distributing hardware and software solutions from ProdataKey (PDK), marking its first entry into the access control space. 

PDK is the first third-party brand crossing into Snap One from ADI and represents one of the early benefits of the two companies coming together to offer more products and more brands, as well as helping partners discover new revenue opportunities. 

According to Snap One Senior Director Clint Choate, PDK’s cloud-based access control systems can be used to address a variety of security challenges and offer strong integration capabilities with other brands Snap One carries.

“Physical access control has become increasingly important in today’s security landscape as organizations recognize its role in safeguarding physical and digital assets by controlling who can access specific areas. PDK’s access control solutions now empower Snap One partners to enhance security and peace of mind at commercial locations, high-end residences, gated communities and beyond,” Choate said. “PDK’s access devices can help strengthen onsite security while making it simple for workers and users to access controlled spaces, which can be enhanced through integration with Snap One’s existing Digital Watchdog offerings.”

With the plug-and-play PDK ecosystem, owners get easy-to-use tools to manage access, set schedules for timed access and much more. Owners and system managers can easily manage access from anywhere at any time using PDK’s cloud-based tools, regardless of the business’ size or number of users. The cloud-based design also simplifies maintenance and upkeep by limiting onsite hardware and providing automatic updates and enhancements as they are released. 

PDK’s cloud-based access control system allows integrators and owners to scale the system based on their unique needs, leveraging a variety of products and solutions that include wired and wireless door controllers, keycard readers, fob readers and intuitive software to help manage user access and analyze room usage. The variety of credentialing options means each business owner or system administrator can choose to utilize Bluetooth, mobile push buttons, wearable credentials or high-security fobs and keycards to authenticate access permissions.

“We’re excited to add PDK products to our portfolio and help our partners expand into access control and build complete and scalable, integrated security systems,” Choate added. “As a combined business, Snap One and ADI are committed to working together to deliver even greater value to partners by offering more products and buying convenience, more support and local expertise, and more investment in innovation. We look forward to adding additional brands to continue expanding our comprehensive offering.” 

The addition of PDK products to Snap One reinforces the distributor’s dedication to providing solutions for every key integration sector from AV and control to networking and security. As cloud-based, managed access control increasingly becomes standard at corporate buildings, housing communities and other locations, Snap One is ensuring partners have what they need to respond to trends and consistently prove their value to business owners and other clients.

For More Information: https://www.snapone.com/  

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Schneider Electric, the leader in the digital transformation of energy management and automation, has launched its new Miluz Lara range of switches and sockets, the latest smart choice for modern homes and buildings in India, designed with Mivan compatibility.

The range of controls, comfort controls, socket outlets, communication outlets, and cover frames combine elegant design and function with a dew-drop-inspired design, offering a premium finish for homebuilders.

The rounded edges prevent dust and grime from gathering, allowing for easy maintenance, while the edges of the cover plates blend perfectly for a clean exterior. All indicator modules use LED lighting to improve illumination while reducing eye strain, and the lower removal slot is properly covered to maintain a consistent smooth finish during installation.

The Miluz Lara range also offers innovative functions for modern living in two versatile colours: white and anthracite, ensuring seamless integration with any nterior.  Air quality indicators with real-time information empower homeowners to create healthier living spaces, and surge voltage protectors (4KV) protect appliances, such as LED televisions, refrigerators, and laptops, from damage caused by unexpected abrupt voltage surges. Other solutions available within the range include fast-charging USB A+C charging ports and socket adaptors. The homeowner’s safety is central to the design philosophy and is showcased in features like the no-single pin insertion and the use of high-quality, fire-resistant material.

The range is crafted to meet the specifications of the innovative Mivan Aluminum Formwork System, which outlines the framework for the construction of homes in large quantities at faster speed. The new slimline Mivan metal box features adjustable lugs for quicker installation, dual knockout for more flexibility, and is designed with additional robustness to safeguard from sagging under concrete pressure. With its innovative design and adaptability, it addresses the pain points of modern home builders.

All modules within the range, including the fan regulator, are within 33mm, allowing for ease of installation in 40mm boxes. While the raised volcanic curve provides ample space behind the switch for durability, it also provides an extra 2 mm of free wiring.

Sumati Sahgal, Vice President, Retail, Schneider Electric, Greater India, said, “Homebuilders seek products with innovative design, adaptability, and those that can help improve time to market with optimised costs. In line with the evolving needs of Indian customers and the growing trends in the Indian home market, Schneider Electric has introduced the new Miluz Lara range of switches and sockets, offering innovative and advanced features. This range not only prioritises design and functionality for end-users but also considers the needs of homebuilders. The range seamlessly integrates with our home automation solution wiser2.0, allowing homebuilders to upgrade their projects.”

Rajat Abbi, Vice President, Global Marketing, and Chief Marketing Officer, Schneider Electric, Greater India, said, “Schneider Electric is dedicated to empowering the entire ecosystem of builders and contractors through our innovative products and solutions. The launch of Miluz Lara exemplifies our commitment to innovation and our vision of connecting builders and end users with over 100 years of expertise in energy management. In addition to the product launch, we have an integrated marketing campaign lined up that will soon engage our audiences.”

To maximise safety and durability, various features have been incorporated into module design, including no single-pin insertions, which ensures that the shutters in the ‘live’ and ‘neutral’ terminals only open when two pins are present with a robust copper contact with an extended lifespan of more than 2 lakh operations. With high-quality silver nickel rivets that are RoHS compliant and exceptionally robust, which are made from fire-resistant materials and high-quality polycarbonate, the facades retain their brilliant colours. Switches have an IP20 rating, meaning they are touch-proof and dust-resistant, and modules are offered in gloss white and matte anthracite to match a variety of interiors.

For More Information Visit www.se.com

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